6400 Privacy Policy — How We Protect Your Information
Your privacy is our priority. This Privacy Policy clearly explains how the 6400 platform collects, uses, stores, and protects your personal information when you use our services. By using the 6400 platform, you agree to the practices described in this document.
Information We Collect From You
The 6400 platform collects various types of information when you register, log in, or use our services. This collection is carried out transparently and covers only the data genuinely needed to provide you with a safe, functional, and relevant experience as a user in Malaysia.
Full name, email address, phone number, date of birth, and identity verification details provided during registration. This information is used to verify your identity and keep your account secure.
Details relating to your financial transactions in Malaysian Ringgit (RM / MYR), including deposit and withdrawal records and payment methods used. We do not store credit or debit card numbers directly on our servers.
Device type, operating system, web browser, IP address, and other technical information sent automatically when you access the platform. This data helps us identify technical issues and improve your mobile experience.
Records of your activity on the platform, such as games played, bets placed, login and logout times, and pages visited. This data is used for security purposes, fraud detection, and platform improvement.
How Your Information Is Used
Every piece of information collected by the 6400 platform has a clear and specific purpose. We do not use your data for anything unrelated to delivering our services or that could compromise your privacy.
- Processing account registration, identity verification, and secure login.
- Processing deposits and withdrawals in Malaysian Ringgit (MYR) accurately and securely.
- Providing relevant, responsive customer support whenever you reach out to us.
- Sending important account notifications such as transaction confirmations and security alerts.
- Detecting and preventing fraudulent activity, money laundering, or platform abuse.
- Compliant with all applicable laws and regulations in Malaysia.
- Improving the platform user experience based on aggregated, anonymised usage patterns.
6400 does not sell, rent, or transfer your personal information to any third party for their own marketing or business purposes. All data usage is strictly limited to the purposes stated in this policy.
Cookies & Browsing Activity Tracking
The 6400 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our platform.
We use two types of cookies. First, session cookies — these are temporary and are automatically deleted when you close your browser. They keep you logged in during an active session. Second, persistent cookies — these are stored for a set period to remember your preferences and account settings, making future visits more convenient.
You can manage or disable cookies through your web browser settings. Please note, however, that disabling cookies entirely may affect certain 6400 platform features, including the ability to stay logged in.
Our Data Storage & Security Measures
All personal information collected by the 6400 platform is stored on servers protected by industry-standard SSL (Secure Socket Layer) encryption. This means all data transmitted between your device and our servers is fully encrypted and unreadable to unauthorised parties.
Access to user data is restricted to 6400 staff who have a legitimate operational need to view such information for the purposes of operations, technical support, or compliance verification. All staff with access to user data are bound by strict confidentiality obligations.
Your financial transaction data is retained for the period required under applicable Malaysian law and securely disposed of once that retention period expires. We also conduct regular security reviews to ensure our data protection infrastructure stays current with the latest standards.
Your Rights as a 6400 Platform User
As a 6400 platform user, you have specific rights regarding the personal information we hold about you. We fully respect and support the exercise of these rights.
You have the right to request a copy of the personal information we hold about you at any time. Requests can be made through our customer support channel and will be processed within a reasonable timeframe.
If you find that the personal information we hold about you is inaccurate or outdated, you have the right to request a correction. You may also update certain details directly through your account settings on the platform.
You have the right to request deletion of your account and personal information, subject to data retention obligations under applicable Malaysian law. Deletion requests can be submitted to our support team.
To submit any request relating to your privacy rights — including data access, correction, or deletion — please contact the 6400 support team via email at [email protected]. Clearly state the nature of your request and we will respond within a reasonable timeframe. You may also refer to FAQ page us for more information about our privacy procedures.
Changes to This Policy & How to Contact Us
6400 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any amendments take effect immediately upon publication on this page, along with an updated effective date.
We encourage you to review this Privacy Policy page periodically so you stay informed about how your information is handled. Should any significant changes directly affect your privacy rights, we will endeavour to notify you via an in-account notification or your registered email address.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us by email at [email protected]. The 6400 team will respond in a timely manner and work to resolve any privacy issues fairly and transparently.
Effective Date: 1 January 2026. Subject to applicable Malaysian law.
Still Have Questions About Your Privacy?
The 6400 support team is ready to help you understand how your data is handled. You can also check our FAQ page for answers to common questions.